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The Broker Community is Craving Something Different:  Q&A with Shelly Kelsey, HealthComp’s VP of Sales

Q: How have your past experiences positioned you for success at HealthComp?

I started working in healthcare straight out of college for Great-West Healthcare in Ohio as a sales representative. Although I was brand new to healthcare, I was excited about how I could impact an industry that I knew had so much potential.

Even at a young age, I saw great value in building relationships that drove success. Since that time, I’ve worked in various new business sales positions and have experience working for two of the larger U.S. carriers. I’m now experienced in self-funding, bundled perspectives, and so on, across many decades.

I proudly bring my different perspectives and experiences to HealthComp. I’m very excited about the opportunity to work with an independent TPA.

Q: What’s your workplace philosophy?

Be really honest, truthful, and authentic – to yourself and your business. That’s when things work out unexpectedly, and you can end up with lifelong relationships.

Q: What kind of work will you be doing at HealthComp?

I’ll be working with consultants and generating new business. I’ll also be partnering with our account management team once a piece of business is sold through the renewal process.

I’ll also be developing local relationships with brokers in Colorado and Utah. This is important, as there are very few independent TPAs in these places. Therefore, for many brokers I’ll work with, it will probably be the first time they’re introduced to these kinds of offerings. So, my ability to assess strong prospects and where HealthComp can bring good fit and solid value will be critical.

Q: What emerging trends do you notice in the employer healthcare/TPA space?

The broker community is craving something different. The market is moving towards more flexibility and mobility. The main TPAs are usually carrier-owned. It’s exciting when you take the carrier ownership out of it, how the capability for flexibility emerges.

Customization and cost-containment are driving the future. As there are more demands to control costs, more point solutions – now becoming more prevalent – will become available. People want to build what works for their company as opposed to just being given solutions.

People want to find a way to plug point solutions into their benefits. People are looking to unbundle without creating additional administrative work.

Q: What TPA-related trends are you seeing emerge?

There’s a need to come up with non-traditional and smart health solutions.

Many things we’re doing now sound great on paper, but they’re not working. For example, aiming to walk 10,000 steps a day is fantastic. But we need to think broader – like how doing so actually impacts disease, chronic conditions, and so on.

Q: What kinds of challenges do you like solving?

I love taking a solid foundation and building from it to reach new previously unexplored heights. I love introducing something, watching it progress and start to flourish.

Chad Harris

Chief Executive Officer


Chad Harris serves as the CEO of HealthComp and is a value-driven healthcare leader with over twenty years of experience running business process and information technology businesses as a senior executive. Chad has a reputation for creating and controlling rapid growth by focusing on the intersection of customers, market dynamics, and the new digital world.


Chad has held many senior executive positions and led global teams of more than 10,000 people across dozens of counties. Chad has grown both large and small businesses, from those with less than $100M of revenue to those producing multiple billions of revenue, focusing on delivery, customer satisfaction, and innovation to create market leadership.


Chad's philosophy is to inspire change by doing what comes naturally, putting the needs of others before his own, working incredibly hard, and focusing on "how" to accomplish things, never "if they can be accomplished."

Thomas Martel

EVP of Enterprise Accounts & Strategic Partnerships


Tom serves as the EVP of Enterprise Accounts & Strategic Partnerships at HealthComp. In this role, Tom focuses on strategic initiatives aimed at accelerating HealthComp’s growth nationwide. His passion lies in assessing market and enterprise structures and creating efficiencies that enable teams to deliver best-in-class performance.


Previously, Tom led Cigna’s largest employer segment, largest region which was comprised of several health plans including the two largest health plans. He worked closely with Market Presidents and their leadership teams to develop and execute local market strategy and deliver growth for the enterprise. Tom earned his degree from Saint Anselm College and holds certifications from The Wharton School and the Darden School of Business at the University of Virginia. In his spare time, he enjoys sailing and holds a Master Captain’s license with the U.S. Coast Guard. He is also active in community outreach programs including local food bank and shelter services.

Sanoj Balakrishnan

Chief Technology Officer


Sanoj Balakrishnan serves as the Chief Technology Officer at HealthComp. In this role, he oversees the company’s overall technology strategy and architecture, building secure and highly scalable distributed systems.


Most recently, Sanoj served as Head of Healthcare Digital Business and Technology at Cognizant, working with payers and providers in developing solutions that reduced healthcare costs and provided a best-in-class experience for members. Earlier in his career, he worked at technology organizations in a variety of software engineering and architecture roles. Sanoj earned his B.S. from University of Mumbai and Computer Systems Management from National Institute of Information Technology.

Justin Tran

Chief Growth Officer and EVP of Product Strategy


Justin serves as the Chief Growth Officer and EVP of Product Strategy at HealthComp. He has 8 years of experience in developing and delivering solutions that reduce health care costs, improve quality, and provide a best-in-class experience for members. Most recently, Justin was an Associate Partner and business unit leader at McKinsey & Company where he helped large carriers and healthcare technology companies build new clinical services and solutions for fraud, waste, and abuse. Justin earned his B.S. in Accounting and Data Informatics from Indiana University, Bloomington.

Tucker Stein

Chief Financial Officer


Tucker serves as the Chief Financial Officer of HealthComp. Tucker previously worked for The Boeing Company in a number of finance and strategy roles, most recently as a finance lead for the Transactions and New Business Development group. In this role, Tucker led investments and strategic partnerships for Boeing’s Space and Communications portfolio. Tucker earned his MBA at Stanford’s Graduate School of Business and his Bachelors of Science at the University of Redlands.

Tom Georgouses

General Counsel


Tom is involved in multiple areas of HealthComp including Operations, Compliance and Legal Affairs. Tom was admitted to the California Bar in 1990 and started his legal career with Stammer, McKnight, Barnum and Bailey, LLP. When he left the firm to join HealthComp in 2014, he was the Managing Partner (he had represented HealthComp since 2003). In private practice, Tom’s areas of focus included healthcare and transactional work. Tom holds a Bachelor of Science Degree in Business Administration-Finance from California State University Fresno and received his Juris Doctorate from San Joaquin College of Law.

Rishab Bansal

Chief Transformation & Operations Officer


Rishab serves as the Chief Transformation & Operating Officer at HealthComp. Rishab focuses on transforming and modernizing HealthComp’s operations to provide delightful and distinctive experiences to its members, providers, and clients. His agenda includes integrating all entities towards a One HealthComp vision, driving profitable growth, and delivering value and business outcomes.


In his former work over the last 2 decades, he has helped clients across industries to transform themselves by bringing industry-leading practices and digital and data-led disruption. As the trusted advisor to the C-suite, Rishab helped his clients leapfrog on their transformation journey to accelerate business outcomes and helped them unlock new opportunities to drive profitable growth, profitability, and enhanced experience for their employees and clients.

Elaine Davis

Chief Human Resources Officer


Elaine Davis serves as CHRO for HealthComp. Elaine previously served as CHRO for Continuum Global Solutions and has served in executive leadership positions for Xerox and GlaxoSmithKline. Elaine holds Bachelor’s and Master’s degrees from the University of California at Berkeley.

Judy Schott

Chief Operating Officer


Judy Schott serves as the Chief Operating Officer and is a customer-focused healthcare leader who transforms operations to simplify the experience and deliver excellence. With deep knowledge of third-party administration, claims, eligibility, customer service centers, and compliance, Judy’s focus will include integrating all entities of HealthComp while driving profitable growth.

Kim Randazzo

Chief Customer Officer


Kim Randazzo serves as the Chief Customer Officer. In this role, she oversees account management for all divisions and HealthComp clients. Kim brings a wealth of strategic experience in account management to the HealthComp executive team, along with a practical understanding of the insurance business and what it takes to be the nation’s leading TPA.

Prior to joining HealthComp, Kim oversaw sales, account management, wellness, marketing, and implementation teams for Gilsbar LLC’s self-funded, association and affinity clients, and worked as an underwriter with Ochsner Health Plan and as an account representative with USI Services, Inc. She has over 26 years of experience in the healthcare insurance industry. A graduate of the University of New Orleans, she received her Bachelor of Science in Management in 1997 and her Master of Business Administration in 2002.