Members
Member Forms
Member benefits
We break down benefits into clear, easy-to-understand language, so members can make the right care decisions. With our integrated services, members are fully equipped to make the most out of their benefits. It’s comprehensive care without the confusion.
Medical
Dental
Vision
Pharmacy
Flexible Benefits
Disease Management
Maternity Benefits
Doctor-On-Demand
Wellness
HCOnline mobile app—
A total healthcare experience!
With HCOnline, members can:
- Access a centralized space for managing medical, dental and vision plans
- Check plan status, review coverage, access their ID card, review claims, and submit forms all in one place
- Send questions directly to a Benefits Assistant who can answer questions quickly and accurately
Talk to a real person
Our customer service agents are all available in-house and are ready to assist members at any time. No more phone trees or virtual waiting rooms. When members call, they’ll talk to an expert who can answer questions in detail.
How we work with members
Simplified communications
No more jargon. We break down benefits into clear, easy-to-understand language, empowering members to make the right care decisions.
An integrated benefits platform
With our integrated services, members can look up their coverage, check their deductible, review EOBs, and access their ID cards effortlessly all in our HCOnline platform.
Flexibility unmatched
Members have access to wellness programs, care management, flexible spending, and so much more.
