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Integrated Care Management Improves Outcomes and Savings for Customers

To combat escalating healthcare costs, HealthComp has spent years developing integrated medical management programs to help our customers achieve quality outcomes for their members and savings for their bottom line. As part of this mission, we continue to invest in our in-house Care Management (CM) department to help our growing base of customers achieve improved results year after year. The CM department provides services like utilization review, case management, disease management, prenatal programs and targeted programs for cancer and ER visits.

Customers who leverage HealthComp’s CM programs have seen a healthcare cost trend of just 1.1% over the past five years*. In comparison, the industry average for healthcare costs has increased by 6.4% within the same time period**. Additionally, our CM programs nurture an industry-leading engagement rate of 44%. This is crucial as members need to engage in order to reap the benefit of these programs, which can ultimately help to improve their health.

To continue to facilitate these impressive results, HealthComp continue to invest in our CM team. The CM department now represents over 10% of total HealthComp employees. Together, this team serves over 250,000 plan members.

To lead this growing team, we recently brought on board Arnel Mondejar, RN, BSN, CCM, to serve as our new Vice President of Care Management. Arnel has more than 10 years of experience as an RN and clinical management executive with strengths in managed care and health plan operations. He also has in-depth expertise in healthcare regulatory compliance, process improvement, and new program implementation.

“I’m excited to be a part of the HealthComp team,” said Arnel. “HealthComp has been a market-leading health benefits administrator for more than 20 years. It has a long legacy of success and yet it sustains an innovative mindset, striving to develop and offer creative out-of-the-box solutions to help address today’s most complex healthcare challenges. I’m excited to bring my skills and expertise to the table to broaden and deepen HealthComp’s clinical programs and to ensure white-glove member experience and cost-containment measures work side by side to satisfy our customers.”

Under Arnel’s leadership, our team will fine-tune our care management and advocacy programs. Our CM programs will continue to help clients reduce healthcare spending while optimizing the health outcomes of program participants.

HealthComp’s CM programs include:

  • Utilization Review and Pre-Certification – Conducted by onsite nurses in accordance with Milliman Care Guidelines and your specific plan benefits.
  • Dialysis Claims Management – Program reduces dialysis costs to 125% of Medicare for eligible members.
  • Case Management – Our case managers facilitate savings through care coordination, continuity of care, claims review and negotiation, and member education.
  • Mommies 2-B – Personalized programs for expectant mothers to promote a healthy pregnancy. Services include maternity screening, counseling, and case management.
  • Cancer Awareness – Proactive approach to closing gaps in care and preventing future occurrence of cancer-related illness. Also identify target candidates to raise awareness for approach cancer screening.
  • Emergency Room Solutions – Identify members who have recently used ER services and educate them on alternative, lower-cost care solutions (e.g. urgent care, telemedicine and primary care).
  • Advanced Analytics – Our analytic tools provide clear insights into how these CM investments work for you and your members.
*HealthComp clients’ medical trend represents average medical and administration per-employee-per-month (PEPM) costs. This does not include stop-loss reimbursements. The four-year period is 2013-2018.
**The industry average was obtained from the PwC Health Research Institute’s report, “Medical cost trend: Behind the numbers 2019.

Chad Harris

Chief Executive Officer


Chad Harris serves as the CEO of HealthComp and is a value-driven healthcare leader with over twenty years of experience running business process and information technology businesses as a senior executive. Chad has a reputation for creating and controlling rapid growth by focusing on the intersection of customers, market dynamics, and the new digital world.


Chad has held many senior executive positions and led global teams of more than 10,000 people across dozens of counties. Chad has grown both large and small businesses, from those with less than $100M of revenue to those producing multiple billions of revenue, focusing on delivery, customer satisfaction, and innovation to create market leadership.


Chad's philosophy is to inspire change by doing what comes naturally, putting the needs of others before his own, working incredibly hard, and focusing on "how" to accomplish things, never "if they can be accomplished."

Thomas Martel

EVP of Partnerships and Strategic Accounts


Tom serves as the EVP of Partnerships and Strategic Accounts at HealthComp. In this role, Tom focuses on strategic initiatives aimed at accelerating HealthComp’s growth nationwide. His passion lies in assessing market and enterprise structures and creating efficiencies that enable teams to deliver best-in-class performance.


Previously, Tom led Cigna’s largest employer segment, largest region which was comprised of several health plans including the two largest health plans. He worked closely with Market Presidents and their leadership teams to develop and execute local market strategy and deliver growth for the enterprise. Tom earned his degree from Saint Anselm College and holds certifications from The Wharton School and the Darden School of Business at the University of Virginia. In his spare time, he enjoys sailing and holds a Master Captain’s license with the U.S. Coast Guard. He is also active in community outreach programs including local food bank and shelter services.

Sanoj Balakrishnan

Chief Technology Officer


Sanoj Balakrishnan serves as the Chief Technology Officer at HealthComp. In this role, he oversees the company’s overall technology strategy and architecture, building secure and highly scalable distributed systems.


Most recently, Sanoj served as Head of Healthcare Digital Business and Technology at Cognizant, working with payers and providers in developing solutions that reduced healthcare costs and provided a best-in-class experience for members. Earlier in his career, he worked at technology organizations in a variety of software engineering and architecture roles. Sanoj earned his B.S. from University of Mumbai and Computer Systems Management from National Institute of Information Technology.

Justin Tran

Chief Growth Officer and EVP of Product Strategy


Justin serves as the Chief Growth Officer and EVP of Product Strategy at HealthComp. He has 8 years of experience in developing and delivering solutions that reduce health care costs, improve quality, and provide a best-in-class experience for members. Most recently, Justin was an Associate Partner and business unit leader at McKinsey & Company where he helped large carriers and healthcare technology companies build new clinical services and solutions for fraud, waste, and abuse. Justin earned his B.S. in Accounting and Data Informatics from Indiana University, Bloomington.

Tucker Stein

Chief Financial Officer


Tucker serves as the Chief Financial Officer of HealthComp. Tucker previously worked for The Boeing Company in a number of finance and strategy roles, most recently as a finance lead for the Transactions and New Business Development group. In this role, Tucker led investments and strategic partnerships for Boeing’s Space and Communications portfolio. Tucker earned his MBA at Stanford’s Graduate School of Business and his Bachelors of Science at the University of Redlands.

Tom Georgouses

General Counsel


Tom is involved in multiple areas of HealthComp including Operations, Compliance and Legal Affairs. Tom was admitted to the California Bar in 1990 and started his legal career with Stammer, McKnight, Barnum and Bailey, LLP. When he left the firm to join HealthComp in 2014, he was the Managing Partner (he had represented HealthComp since 2003). In private practice, Tom’s areas of focus included healthcare and transactional work. Tom holds a Bachelor of Science Degree in Business Administration-Finance from California State University Fresno and received his Juris Doctorate from San Joaquin College of Law.

Rishab Bansal

Chief Transformation & Operations Officer


Rishab serves as the Chief Transformation & Operating Officer at HealthComp. Rishab focuses on transforming and modernizing HealthComp’s operations to provide delightful and distinctive experiences to its members, providers, and clients. His agenda includes integrating all entities towards a One HealthComp vision, driving profitable growth, and delivering value and business outcomes.


In his former work over the last 2 decades, he has helped clients across industries to transform themselves by bringing industry-leading practices and digital and data-led disruption. As the trusted advisor to the C-suite, Rishab helped his clients leapfrog on their transformation journey to accelerate business outcomes and helped them unlock new opportunities to drive profitable growth, profitability, and enhanced experience for their employees and clients.

Elaine Davis

Chief Human Resources Officer


Elaine Davis is a seasoned executive with deep experience in human resources, mergers and acquisitions, divestitures and transformation in large and small companies. Elaine has over 25 years of experience in human resources, marketing and communications in a range of industries that include information technology/business process services, life sciences/medical devices and financial services. Elaine brings focused expertise in governance, leadership coaching, branding and messaging with a focus on supporting female and minority leaders and emerging leadership talent.

Judy Schott

Chief Operating Officer


Judy Schott serves as the Chief Operating Officer and is a customer-focused healthcare leader who transforms operations to simplify the experience and deliver excellence. With deep knowledge of third-party administration, claims, eligibility, customer service centers, and compliance, Judy’s focus will include integrating all entities of HealthComp while driving profitable growth.

Kim Randazzo

Chief Customer Officer


Kim Randazzo serves as the Chief Customer Officer. In this role, she oversees account management for all divisions and HealthComp clients. Kim brings a wealth of strategic experience in account management to the HealthComp executive team, along with a practical understanding of the insurance business and what it takes to be the nation’s leading TPA.

Prior to joining HealthComp, Kim oversaw sales, account management, wellness, marketing, and implementation teams for Gilsbar LLC’s self-funded, association and affinity clients, and worked as an underwriter with Ochsner Health Plan and as an account representative with USI Services, Inc. She has over 26 years of experience in the healthcare insurance industry. A graduate of the University of New Orleans, she received her Bachelor of Science in Management in 1997 and her Master of Business Administration in 2002.