Our Net Promoter Score is over 6x higher than the industry average

Net
Promoter
Score

  • 77

    HealthComp

  • 12

    Industry average

An unparalleled experience for you

  • An integrated benefits experience

    We bring together all the services you need to administer your benefits efficiently. The result? Better health outcomes for your employees and higher cost savings for you.

  • A platform designed to delight members

    Managing benefits becomes effortless with our HCOnline platform. Manage enrollment, look up eligibility and member information, access a full suite of analytics tools, and engage with members all in one place

  • Best-in-class customer service

    You’ll work with a dedicated account manager who's invested in your success and also have access to a cross-departmental team.

  • Regulatory assistance at your fingertips

    Our ERISA-attorney-led Regulatory Assistance team is ready to help you with 5500 filing and 1094/1095 reporting.

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An unparalleled experience for your employees

  • An integrated benefits platform
    With our HCOnline platform, members can look up their coverage, check their deductible, review EOBs, and access their ID cards effortlessly.
  • Concierge-level customer support through multiple channels
    When members call our customer support line, they’ll talk to an agent who can answer their questions in detail. Members can also reach us through online messaging, email, and mail.
  • Simplified communications
    No more jargon. We break down benefits into clear, easy-to-understand language, empowering members to make the right care decisions.
  • All your benefits, fully integrated
    With our integrated services, members have access to wellness programs, care management, flexible spending, and so much more.

Analytics & insights to manage your benefits proactively

  • Full transparency into your data
  • Identify trends, cost drivers and savings opportunities
  • Benchmarking, predictive modeling and analytics provide insight into how your plan is performing
  • Extensive library of standard and ad-hoc reporting

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